To Kill a Mockingbird Characters Descriptions, Significance

Harper Lee’s To Kill a Mockingbird is a tremendous literary achievement, combining a subtlety of voice with a setting and characters rendered with consummate skill. From a young girl imbued with her older self’s perspectives to the inner life of a servant, Lee makes choices with her characters that add impact to the plot’s events and realism to the setting. That realism—the ability for the reader to imagine actually meeting the characters in the book—imbues Lee’s themes of racism, equality, and the trap of poverty with great power. Scout Finch Jean Louise Scout Finch is the narrator and main character of the novel. The fact that Jean Louise is actually telling the story as an adult decades later is sometimes forgotten, because Lee so perfectly ties the perspective to the younger Scout, who is 6 years old when the story begins. As a result of this technique, Scout is often remembered as a precociously intelligent child who understands the subtleties of events around her more than most children her age. The fact is, it is the elder Scout injecting those insights into the story with the aid of hindsight and mature experience. Scout is a tomboy who rejects traditional feminine roles and trappings. She is adventurous and idealistic, taking her moral cues from her father, Atticus. Even when she does not fully understand scenarios she instinctively defends Atticus, usually by getting into physical altercations. In fact, physical action is Scout’s preferred way of overcoming any obstacle, which is a curious opposition to Atticus’ more cerebral and peaceful approach. Scout’s physical approach to problems reflects her initially simplistic moral outlook: she initially believes that there is always a clear right and wrong in every situation, and triumph in physical combat always results in a winner and a loser. As the story goes on and Scout grows older, she begins to understand more about the world around her, which by necessity makes her less certain about the morality of any particular action. As a result, Scout begins to value reading and education more as she grows older, and begins to see the way physical force can be abused and lead to less certain moral outcomes. Atticus Finch Scout’s widower father is an attorney. Although he is a well-respected member of the community and can seem like a very traditional man of his time, Atticus in fact has many subtle attributes that mark him as a bit of an iconoclast. He shows little intention of remarrying and seems comfortable being a single father. He values education and is intent that his daughter receive a first-class education, and is not concerned with her lack of what many at the time would consider feminine qualities. He indulges his children, allowing them to call him by name instead of insisting on a honorific like father, and lets them more or less roam unsupervised, trusting their judgment despite their young age. Thus it should not be a surprise when Atticus takes his role as lawyer to Tom Robinson, a black man accused of raping a white woman in the American South in the 1930s, very seriously. It is strongly implied that the town expects Atticus to do very little to defend Tom, and his insistence on taking his role seriously and doing his best for his client enrages much of the community. Atticus is presented as an intelligent, moral man who believes strongly in the rule of law and the necessity of blind justice. He has very progressive views on race and is very perceptive about class distinctions, and teaches his children to always be fair and empathetic to others, but to fight for what they believe in. Jem Finch Jeremy Atticus Jem Finch is Scout’s older brother. Ten years old at the beginning of the story, Jem is in many ways a typical older sibling. He is protective of his status and often uses his superior age to force Scout to do things his way. Jem is depicted by the elder Jean-Louise as sensitive, intelligent, and fundamentally fair. Jem also demonstrates a rich imagination and an energetic approach to life; for example, it is Jem who drives the investigation into the mystery surrounding Boo Radley, the play-acting the children engage in, and the steadily escalating risks involved with making contact. Jem is in many ways presented as the end result of Atticus’ parental example. Not only is Jem older, and thus able to demonstrate how his father has influenced his worldview and behavior, but he shares many of the implied characteristics of Atticus, including a deep reverence for fairness and a decency and respect offered to all other people regardless of race or class. Jem displays difficulty dealing with other people who do not rise to his standard, showing just how hard Atticus has to work every day to keep his aura of calm and maturity. In other words, Jem shows how difficult doing the right thing can be—something that his father makes look easy. Boo Radley If there is one character who encapsulates the broader themes of To Kill a Mockingbird, it’s Boo Radley. A troubled recluse who lives next door to the Finches (but never leaves the house), Boo Radley is the subject of many rumors. Boo naturally fascinates the Finch children, and his affectionate, childlike gestures towards them—the gifts left in the tree knot, Jem’s mended pants—point towards the ultimate lesson that Scout learns from him: That appearances and rumor don’t mean much. Just as Tom Robinson is assumed to be a criminal and a degenerate simply because of his race, Boo Radley is assumed to be terrifying and animalistic simply because he is different. Scout’s recognition of the fundamental humanity of Boo Radley is a crucial part of the story. Dill Harris Charles Baker Dill Harris is a young boy who visits his Aunt Rachel in Maycomb every summer. He becomes best friends with Scout and Jem, who find his sense of adventure and fanciful imagination to be a delightful source of entertainment. Dill is the main driver behind the quest to make Boo Radley come out of his house, and at one point agrees to marry Scout when they are older, something she takes very seriously. Dill serves as an outside point-of-view for Jem and Scout, who have grown up in Maycomb and thus cannot always see their home objectively. Scout expresses a callous attitude towards racism early in the book, for example, but Dill’s reaction is visceral revulsion, which inspires the Finch children to reevaluate their view of the world. Calpurnia Cal is the Finches’ housekeeper and a surrogate mother to Jem and Scout. Whereas early in the novel Scout views Calpurnia as a disciplinarian and killer of fun, by the end of the novel she views Cal as a figure of respect and admiration. Calpurnia is educated and intelligent, and has helped to raise the Finch children to be the same. She also provides the children with a window into the world of black citizens in Maycomb, which is vital to their understanding of the stakes involved in Tom Robinson’s plight. Tom Robinson Tom Robinson is a black man who supports his family by working as a field hand despite having a crippled left arm. He is charged with the rape of a white woman, and Atticus is assigned to defend him. Despite being the accused, Tom has very little to do with the central conflict of the story—just like other members of the black community in America at the time, he is largely powerless, and the conflict is fought between white people. Tom’s essential decency is perceived by Scout when he finally takes part in his own defense, and his eventual death disillusions and depresses Scout.

My Customer Experience At A High Performing Culture

The customer experience is built on highly intangible factors; namely, emotion and human interaction. As such, no matter which KPIs we choose to analyze, we are essentially trying to measure the immeasurable. However, creating a blueprint for the customer experience is the starting point for measuring the immeasurable. Understanding what kind of experience results in long-term loyalty and understanding how to build that experience through communication, efficiency, empathy, and problem-solving helps agents make better decisions. When individual agents make good decisions for individual customers, you can see the results positively reflected in Net Promoter Score trends and Customer Satisfaction trends. And if you are not seeing positive trends, you can more easily identify and address any gaps in processes and service. The ability to provide consistently high levels of service can be the deciding factor for the best customer s experience. In fact, customer service is the foundation for creating a new, high-performing culture that enjoys a solid level of trust and credibility, securing its position as an integral part of the business. However, good service does not just happen. It is not about being all things to all people or catering to the squeakiest wheel; nor should service be something Joe provides,. Instead, service should be an attitude, the glue that holds together the entire organization and flows out to the enterprise, customers, both internal and external,Show MoreRelatedMy Organization s Customer Service Model1208 Words   |  5 Pagesthe patient experience for a long time, there is now wide-spread interest in the topic driven by the recent decision to link hospital reimbursement to patient satisfaction performance. 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Henrician Reformation Free Essays

To What Extent Was The Henrician Reformation Inspired By The Political And Dynastic Consideration Rather Than Religious Ideology? The Henrician Reformation posed many religiously inspired ideology as well as both political and dynastic considerations. Evidence shows all three played their particular part in successfully inspiring the Henrician Reformation. From various acts being passed in 1533 and 1534, with one of them being The Act of Supremacy, in which Henry’s dynasty becomes more powerful than it was before. We will write a custom essay sample on Henrician Reformation or any similar topic only for you Order Now However, religiously the reformation was inspired by such things as, the break from Rome and the Pope due to Henry’s need for a divorce form Catherine of Aragon. Also the denominational faith of England being changed to the new ‘Church of England’ faith. Henry’s dynasty was in tact right up to the point in which he died. This was due to, The Supremacy Act. He got what he wanted in terms of wealth, divorce, etc. and the people were fine with his power as it didn’t per say affect until he began closing the monasteries. Henry used parliament and politics to make known his growing supremacy over the Church of England faith. He did initially do this to allow the annulment of his marriage to Catherine of Aragon. In the 1540s, as Henry’s health go down hill and was not very substantial, William Paget and Co. rallied a successful overthrow against the conservatives. This in turn allowed them to not only control the king’s will but also seize power in the next reign. The Henrician Reformation did however become inspired by religious ideology. The pregnancy of Anne Boleyn ignited Henry’s already urgent plea to be granted a divorce from his current wife, Catherine of Aragon. The pregnancy itself was a social faux par and id not please the Pope and the divorce proceedings would only make the issue worse. This was the first religious inspiration, which could be said to have inspired the Henrician Reformation, which eventually resulted in the break from Rome and the Pope, giving England its new Protestant faith, The Church of England. Once Henry had succumbed to the inevitable loss of his money he and Thomas Cromwell devised a plan to close the monasteries. This would allow Henry to gain money form the tithes and annates. In 1536 the Ten Articles were published. The Ten Articles declared that ‘Christ’s body and blood were actually present ‘substantially’. This statement meant that it could be used by Catholics or Lutherans as well. It was done in the thinking that it would justify the articles which proclaimed that ‘sinners attain the justification by contrition and faith joined with chanty’. This was a Catholic fixation. 3 years later, in 1539, The Act of Six Articles was published. It was published as it came to light that England was not as protestant as hoped and still remained substantially Catholic. Denial of transubstantiation was made punishable by burning. Politically and dynastically the reformation was inspired but evidence shows that without the religious ideology, it wouldn’t have become such a famous reform. Religious ideology initially started off the reformation, with Henry wanting a male heir to the throne of England. Dynastic and political considerations only back-up the initial fact. The Henrician Reformation began with religion and although it was inspired by politics and dynasty, this can’t take away from the fact that religion had a profound effect on the Henrician Reformation. How to cite Henrician Reformation, Essay examples